CLIENT SERVICE AGREEMENT & TERMS OF USE
Effective January 1, 2026
This Agreement applies to all services and digital products purchased from R+R Canine Consulting.
Please read this Agreement carefully before purchasing any service or digital product from R+R Canine Consulting (“Consultant”). By checking the acknowledgement box at checkout, you (“Client”) confirm that you have read, understood, and agree to be bound by these terms. Under BC’s Electronic Transactions Act (SBC 2001, c 10), your checkbox selection, together with the corresponding transaction timestamp and IP address recorded at checkout, constitutes a valid and legally binding electronic signature.
1. Definitions
In this Agreement, the following terms have the meanings set out below:
• "Agreement" means this Client Service Agreement & Terms of Use, including any schedules or order confirmations incorporated by reference.
• "Consultant" means R+R Canine Consulting, operated by Jennyfer Tan, based in Vancouver, BC, Canada.
• "Client" means the individual or business entity purchasing services or digital products from the Consultant.
• "B2C Client" means a Client who is a natural person acquiring services primarily for personal, household, or family purposes.
• "B2B Client" means a Client that is a business, non-profit, rescue organization, veterinary clinic, shelter, or other entity acquiring services for commercial or organizational purposes.
• "Services" means all virtual behaviour consultations, asynchronous written assessments, and associated deliverables provided by the Consultant.
• "Digital Products" means all ebooks, guides, workbooks, templates, handouts, and other pre-recorded or pre-written digital publications sold by the Consultant.
• "Intake Form" means any information form completed by Client prior to or during a Service engagement.
• "Personal Information" has the meaning given to it under BC’s Personal Information Protection Act (PIPA, SBC 2003, c 63).
2. Parties & Scope
This Agreement is entered into between the Consultant and the Client identified at checkout. It governs all transactions for the following services and products:
• L.E.G.S.®-based dog behaviour assessments (single-dog and multi-dog), delivered asynchronously as written reports
• Virtual behaviour consultations (live, one-on-one, via video platform)
• Follow-up sessions and ongoing consultation packages
• Discovery calls, including complimentary introductory calls
• Digital Products: ebooks, guides, workbooks, and educational publications
• Any additional services or products offered on the R+R Canine Consulting website from time to time
This Agreement applies to B2C Clients and B2B Clients. Where provisions differ between client types, this is expressly noted. B2B Clients acknowledge they are entering this Agreement in a commercial capacity (see Section 19).
3. Nature of Services & Scope Limitations
Please read this section carefully. It describes what R+R Canine Consulting does — and does not — provide.
R+R Canine Consulting provides education, assessment, and behaviour consultation services grounded in the L.E.G.S.® (Learning, Environment, Genetics, Self) model of applied ethology, the Family Dog Mediation® framework, and welfare-centred, evidence-based methodologies. All services are advisory and educational in nature.
3.1 What We Do
• Conduct comprehensive behavioural assessments using the L.E.G.S.® framework, delivered as written reports (asynchronous) or discussed in live virtual consultations
• Help Client understand the factors influencing their dog’s behaviour across four domains: Learning, Environment, Genetics, and Self
• Provide individualized, welfare-centred management guidance and strategies
• Offer evidence-based educational resources through consultations and Digital Products
3.2 What We Do Not Do
• Guarantee any specific behavioural outcome or result
• Diagnose or treat medical or psychological conditions in animals
• Provide veterinary advice or substitute for veterinary or veterinary-behaviourist care
• Promise to “fix,” “cure,” or permanently eliminate any behaviour
• Provide crisis intervention services or emergency behaviour support
3.3 Asynchronous Written Assessments
Where Client purchases an asynchronous written assessment, the service consists of: (a) Client completing and submitting the L.E.G.S.® Intake Form; (b) the Consultant preparing a written assessment report based on the information provided; and (c) delivery of the report to Client by email within the timeframe specified at purchase (typically 5–7 business days). The accuracy and usefulness of the assessment depends materially on the completeness and accuracy of information provided by Client in the Intake Form. The Consultant is not responsible for assessment outcomes affected by incomplete or inaccurate submissions.
Client acknowledges that behaviour is complex, influenced by many variables, and is never static. Even with skilled guidance and consistent effort, some behaviours may persist, improve gradually, or fluctuate. The Consultant will make every reasonable effort to provide helpful, individualized support but cannot and does not guarantee any particular outcome.
4. Client Responsibilities & Representations
Client represents, warrants, and agrees to the following:
• Client is the legal owner of, or has full authority to make decisions regarding, the dog(s) named in any Intake Form or service booking
• All information provided to the Consultant — including dog history, health information, bite history, household composition, and prior training — is complete, accurate, and truthful
• Client will notify the Consultant immediately and in writing if any new safety concern arises regarding their dog(s), including any incident involving biting, snapping, or injury to a person or animal, before any scheduled session
• Client will implement recommended management strategies consistently and with reasonable effort
• Client will attend scheduled live sessions punctually, or provide cancellation notice in accordance with Section 8
• Client will maintain a safe environment for themselves, their dog(s), household members, and any third parties throughout the service engagement
• Client will seek veterinary evaluation if the Consultant identifies or suspects health factors contributing to behaviour
• Client will ensure all relevant household members are informed of and aligned with the agreed management approach
Breach of any representation in this Section may result in termination of services without refund, at the Consultant’s sole discretion.
5. Fees, Payment, Currency & Taxes
6.1 Fees
All fees are listed on the R+R Canine Consulting website in Canadian dollars (CAD) and are subject to change without notice. The fee applicable to a purchase is the fee displayed at the time of checkout. Fees do not include applicable taxes, which may be added at checkout where required by law.
6.2 Payment
Full payment is required at the time of booking or purchase via the secure checkout on rplusrcanineconsulting.com. Services are not confirmed until payment is received in full. The Consultant reserves the right to cancel an unconfirmed booking if payment is not successfully processed.
6.3 Currency & International Payments
All fees are quoted and charged in Canadian dollars (CAD). Clients paying from outside Canada are solely responsible for: (a) any currency conversion performed by their financial institution or payment provider; (b) any foreign transaction fees, conversion fees, or international processing charges; and (c) any difference arising from exchange rate fluctuations between the date of purchase and the date of payment settlement. R+R Canine Consulting is not responsible for exchange rate variations and will not issue refunds or credits based on currency fluctuation.
6.4 Taxes
Canadian clients may be subject to applicable GST/HST/PST where required. International clients are responsible for determining and remitting any taxes, duties, or levies applicable in their jurisdiction arising from their purchase. R+R Canine Consulting does not collect or remit foreign taxes on behalf of international clients.
6. Refund & Cancellation Policy
7.1 Consultations & Live Sessions
Cancellation with more than 48 hours’ notice:
Full credit toward rescheduling, or refund minus a 10% administrative fee.
Cancellation with less than 48 hours’ notice:
50% of the session fee is forfeited. Client may reschedule once within 60 days at no additional charge.
No-show (no notice provided):
The full session fee is forfeited. No reschedule credit is issued.
7.2 Asynchronous Written Assessments
Asynchronous assessments may be cancelled for a full refund before the Client submits the completed Intake Form. Once the Intake Form has been submitted, work on the assessment has commenced and no refund will be issued. The Consultant will deliver the completed report within the stated timeframe; if delivery is delayed beyond that timeframe due to the Consultant’s error, Client may request a partial credit.
7.3 Digital Products
Due to the immediate digital delivery of ebooks, guides, and workbooks, all Digital Product sales are final and non-refundable once the product has been accessed or downloaded. If a technical issue prevents access to a purchased Digital Product, Client must notify the Consultant within 30 days of purchase and the Consultant will make reasonable efforts to resolve the issue or provide a replacement copy.
7.4 International Consumer Rights
Clients located in jurisdictions with mandatory consumer protection laws (including but not limited to the European Union, United Kingdom, Australia, and New Zealand) may have statutory rights regarding refunds and cancellations that cannot be excluded by contract. Nothing in this Agreement is intended to exclude or restrict any such statutory rights. Clients wishing to exercise statutory consumer rights should contact the Consultant directly at [your email].
7.5 Exceptional Circumstances
The Consultant may offer refunds or credits at their sole discretion in documented cases of emergency or serious illness. Requests must be submitted in writing within 7 days of the scheduled session or purchase date, with supporting documentation where reasonably available.
7. Rescheduling
Client may reschedule a live session once at no charge, provided at least 48 hours’ notice is given. Subsequent reschedules within the same booking will incur a $25 CAD administrative fee. All sessions must be rescheduled and completed within 60 days of the original booking date; sessions not completed within this window will be forfeited without refund unless the Consultant agrees otherwise in writing.
8. Intellectual Property & Digital Product Terms
9.1 Ownership
All content created and provided by R+R Canine Consulting — including but not limited to ebooks, guides, workbooks, templates, handouts, assessment reports, consultation notes, website content, social media content, frameworks, and methodologies — is the sole intellectual property of R+R Canine Consulting and is protected by the Copyright Act (RSC 1985, c C-42) and applicable international copyright law.
9.2 Personal Use License
Upon purchase of a Digital Product or completion of a paid Service, Client receives a limited, non-exclusive, non-transferable, revocable, personal-use license to access and use the content for their own household’s non-commercial purposes only. This license does not transfer any ownership interest in any intellectual property. The Consultant may revoke this license upon Client’s breach of any term of this Agreement.
9.3 Prohibited Uses
Without the prior written consent of R+R Canine Consulting, Client may not:
• Reproduce, copy, distribute, or share any content (in whole or in part) with any third party
• Post, upload, publish, or otherwise disseminate any content on social media, websites, forums, or other platforms
• Use any content for commercial purposes, including in a professional training, consulting, or instructional capacity
• Modify, adapt, translate, summarize, or create derivative works from any content
• Share login credentials, purchase confirmations, or download links with any other person
• Use any content to train, develop, or improve any artificial intelligence or machine learning system
Unauthorized use of R+R Canine Consulting’s intellectual property may result in termination of this Agreement, demand for compensation, and legal action. The Consultant reserves all rights not expressly granted herein.
9.4 Consultation Reports & Notes
Any written reports, summaries, assessment documents, or follow-up notes provided to Client are for Client’s personal use only. They may not be reproduced, distributed, shared with third parties, or used commercially in any form.
9. Acceptable Use Policy
Client agrees to use R+R Canine Consulting’s Services and Digital Products only for lawful purposes and in accordance with this Agreement. Client shall not:
• Use any Service or content to develop competing products, services, training programs, or methodologies
• Reverse-engineer, decompile, disassemble, or extract proprietary methodologies from any Digital Product or consultation
• Misrepresent their identity, their dog’s history, or any material information during the intake or consultation process
• Use the Services or any content in any manner that could harm R+R Canine Consulting’s reputation, business relationships, or intellectual property
• Engage in abusive, harassing, or threatening conduct toward the Consultant
• Attempt to access any portion of the website or systems beyond what is necessary for the purchased service
Violation of this Acceptable Use Policy may result in immediate termination of all Services without refund and, where applicable, legal action.
10. Safety, Referral & Service Termination
The safety of Client, their dog(s), household members, and the Consultant is the foremost priority. The Consultant reserves the right to:
• Decline to commence or continue a session if safety risks are identified that are beyond the scope of the service or virtual delivery
• Recommend referral to a veterinary behaviourist (DACVB), certified applied animal behaviourist (CAAB), or other specialist in cases involving serious aggression, medically driven behaviour, or concerns requiring a higher level of professional intervention
• Terminate a session at any time if Client, their dog, or any person in the environment presents an imminent safety risk
• Refuse or terminate services if Client provides materially false information, behaves abusively toward the Consultant, or fails to disclose known safety risks
Where a referral is made, the Consultant will provide Client with a written summary of findings to support continuity of care. Referral does not entitle Client to a refund for services already delivered.
11. Termination
12.1 Termination by Client
Client may terminate an ongoing multi-session package at any time by providing written notice to the Consultant. Upon Client-initiated termination, fees for sessions or deliverables already provided are non-refundable. A pro-rated refund will be issued for undelivered sessions, less a $50 CAD administrative processing fee.
12.2 Termination by Consultant
The Consultant may terminate this Agreement immediately, without refund, in the following circumstances: (a) Client provides materially false or misleading information in an Intake Form or during a session; (b) Client breaches the Acceptable Use Policy (Section 9); (c) Client fails to implement reasonable safety recommendations that create ongoing risk; (d) Client engages in abusive, threatening, or harassing conduct; or (e) the Consultant determines that continuing the engagement would be unsafe or professionally inappropriate.
12.3 Effect of Termination
Upon termination for any reason: (a) the personal use license granted in Section 9.2 is immediately revoked; (b) Client’s right to access future services is extinguished; and (c) all accrued obligations (including unpaid fees) remain enforceable. Sections 8, 9, 12, 14, 18, 19, and 20 survive termination of this Agreement.
12. Limitation of Liability, Disclaimer & Waiver
This section contains important legal limitations on the Consultant’s liability. Please read carefully. Nothing in this section limits liability that cannot be excluded or limited under applicable law.
13.1 Assumption of Risk
Client acknowledges that working with dogs — including during or following virtual consultations and written assessments — involves inherent risks of injury to Client, household members, other animals, and third parties. Client voluntarily assumes full responsibility for all risks associated with implementing guidance received through R+R Canine Consulting’s Services.
13.2 Client Responsibility for Dog’s Behaviour
Client assumes full legal, financial, and moral responsibility for the past, present, and future actions and behaviour of their dog(s) at all times, whether or not a consultation is in progress. The Consultant is not responsible for any injury, property damage, or other harm caused by Client’s dog(s) at any time.
13.3 Limitation of Liability
To the maximum extent permitted by applicable law, and except in cases of the Consultant’s own gross negligence or wilful misconduct, R+R Canine Consulting shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from or related to the Services or Digital Products, including but not limited to: injury to persons or animals, property damage, loss of income or opportunity, or failure to achieve expected behavioural outcomes.
In respect of direct damages, the Consultant’s total cumulative liability to Client shall not exceed the total amount paid by Client for the specific Service or Digital Product giving rise to the claim.
Nothing in this clause limits or excludes liability for death or personal injury caused by the Consultant’s gross negligence or wilful misconduct, or any other liability that cannot be limited or excluded under applicable law.
13.4 Release & Indemnification
Client, on behalf of themselves and their heirs, executors, legal representatives, successors, and assigns, hereby releases, waives, discharges, and agrees to indemnify and hold harmless R+R Canine Consulting, its owner, agents, and representatives from any and all claims, damages, losses, costs, and liabilities (including reasonable legal fees) arising from or related to:
• Client’s implementation of, or failure to implement, any recommendations provided through any Service
• Client’s use of any Digital Product
• The actions or behaviour of Client’s dog(s) before, during, or after any Service engagement
• Any inaccurate, incomplete, or misleading information provided by Client in an Intake Form or during a session
• Client’s failure to seek veterinary care when recommended
This indemnification does not apply to claims arising directly from the Consultant’s gross negligence or wilful misconduct.
13.5 No Veterinary or Medical Advice
Nothing in R+R Canine Consulting’s Services or Digital Products constitutes veterinary advice, medical advice, diagnosis, or treatment of any kind. The Consultant is not a veterinarian or veterinary behaviourist. If your dog displays symptoms of illness, pain, or medically driven behaviour, please consult a licensed veterinarian promptly.
13. Privacy & Data Protection
14.1 Applicable Law
R+R Canine Consulting collects, uses, and discloses Personal Information in accordance with BC’s Personal Information Protection Act (PIPA, SBC 2003, c 63) as the primary applicable legislation, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) to the extent it applies to interprovincial or international data transfers.
14.2 Information Collected
The Consultant collects Personal Information including: contact details (name, email, location); payment information (processed securely by third-party payment providers); and information provided in Intake Forms, which may include details about Client’s household, household members, and dog(s). Payment card data is not stored by the Consultant; it is processed exclusively by the Consultant’s payment processors (Stripe and/or PayPal) subject to their own privacy policies.
14.3 Use of Information
Personal Information is used solely to: (a) provide the Services and Digital Products purchased; (b) communicate with Client about their engagement; (c) maintain professional records; and (d) comply with applicable legal obligations. The Consultant does not sell, rent, or share Personal Information with third parties except as necessary to deliver the service (e.g., video platform providers, payment processors).
14.4 Retention
Client records, including Intake Forms and assessment reports, are retained for up to 3 years from the date of the last service engagement, after which they are securely deleted. Client may request deletion of their records at any time, subject to the Consultant’s legal retention obligations.
14.5 International Clients — GDPR / UK GDPR
Clients located in the European Union or United Kingdom should be aware that the General Data Protection Regulation (GDPR) or UK GDPR may apply to the processing of their personal data and may provide them with additional rights, including rights of access, rectification, erasure, and data portability. Clients wishing to exercise any such rights should contact the Consultant at [your email]. The Consultant will respond to such requests within a reasonable timeframe and in accordance with applicable law.
14.6 Confidentiality
The Consultant maintains the confidentiality of all Client information and session content. Case details may be used for anonymized educational purposes (e.g., blog posts, social media, presentations) only after removing all identifying information. If the Consultant wishes to reference a Client’s case in a non-anonymized way, separate written consent will be requested and obtained before publication.
14. Payment Disputes & Chargebacks
Client agrees to contact R+R Canine Consulting directly at [your email] to attempt resolution of any payment dispute before initiating a chargeback or dispute with their payment provider, credit card issuer, or financial institution. This contact should be made within 14 days of the disputed charge.
Initiating a chargeback without first attempting direct resolution constitutes a breach of this Agreement. In the event a chargeback is initiated, Client agrees that: (a) this Agreement; (b) the checkout consent record; (c) the transaction timestamp and IP address; and (d) any relevant communications between the parties constitute written evidence of Client’s agreement to the applicable refund and cancellation policy, and may be submitted to the payment provider in the dispute process.
15. Force Majeure
Neither party shall be in breach of this Agreement, nor liable to the other for any delay or failure to perform any obligation, where such delay or failure results from circumstances genuinely beyond that party’s reasonable control, including but not limited to: illness or medical emergency; natural disaster; pandemic, epidemic, or public health emergency; power or internet service outages; failure of third-party platforms (including video conferencing or payment platforms); or acts of government or regulatory authority.
The affected party shall notify the other as soon as reasonably practicable. Where the Consultant’s performance is affected, the primary remedy offered to Client will be rescheduling to a mutually agreed alternative date. If rescheduling is not possible within 60 days of the original service date, a pro-rated refund will be issued for Services not yet delivered. Force majeure does not apply to payment obligations already due.
16. Service Availability & Technology
17.1 Website & Digital Product Access
R+R Canine Consulting makes reasonable efforts to maintain continuous availability of its website and digital product delivery infrastructure. However, access may be temporarily interrupted due to scheduled maintenance, hosting issues, security updates, or circumstances beyond the Consultant’s control. The Consultant shall not be liable for any loss, inconvenience, or damage caused by temporary unavailability of digital services. Clients experiencing access issues with a purchased Digital Product should contact the Consultant within 30 days of purchase.
17.2 Virtual Session Technology Requirements
Virtual consultations are conducted via video platform (currently Zoom or equivalent). Client is responsible for: (a) ensuring a stable internet connection and functioning camera and microphone; (b) joining the session from a location where their dog(s) can be safely observed; and (c) ensuring the environment is reasonably safe for all participants.
In the event of a significant technology failure on the Consultant’s end that prevents a session from proceeding or being completed, Client will be offered a reschedule at no additional charge. Technology failures attributable to Client’s equipment or connection are not eligible for refund but may be rescheduled under the standard rescheduling policy in Section 7, at the Consultant’s discretion.
17. Testimonials & Media
Client consents to R+R Canine Consulting using written testimonials or feedback voluntarily provided — via email, Google reviews, the website, or social media — for marketing and educational purposes. Client’s first name and general location only may be used by default; full name, photograph, or other identifying information will not be used without separate written consent.
Session recordings, if made by the Consultant for note-taking purposes, are for the Consultant’s and Client’s use only. They will not be shared publicly, used in marketing, or disclosed to third parties without Client’s explicit written consent. Clients who wish to record sessions themselves must obtain the Consultant’s prior written consent.
18. B2B Client Acknowledgement
Where Client is a business entity — including but not limited to a rescue organization, animal shelter, veterinary clinic, training facility, or other commercial or non-profit entity — the following additional terms apply:
• Client acknowledges it is entering this Agreement in a commercial or organizational capacity
• Client expressly waives any consumer protection rights that apply solely to individual consumers acting for personal, household, or family purposes, to the extent such waiver is permitted by applicable law
• The individual accepting this Agreement on behalf of a B2B Client represents and warrants that they have authority to bind the entity to these terms
• Limitation of liability, indemnification, hold harmless, and dispute resolution provisions apply with full force to B2B engagements
• Custom service arrangements for B2B clients (e.g., rescue partnership programs, bulk assessment pricing) are governed by this Agreement together with any written addendum agreed between the parties
19. Electronic Agreement & Digital Consent
This Agreement is entered into electronically. By checking the acknowledgement box at checkout on rplusrcanineconsulting.com, Client confirms their intent to be legally bound by these terms. This electronic acceptance is valid and enforceable under:
• BC’s Electronic Transactions Act (SBC 2001, c 10)
• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Equivalent legislation in Client’s jurisdiction, to the extent applicable
The checkout system records, at the time of acceptance, a transaction timestamp and the IP address associated with Client’s session. These records, together with the payment confirmation, constitute the audit trail evidencing Client’s agreement. Client acknowledges that they have had the opportunity to read this Agreement in full before checking the acknowledgement box, and that checking the box is a deliberate and informed act of consent.
If Client does not agree to these terms, they should not complete the purchase. Use of the Services or access of any Digital Product following purchase constitutes ongoing acceptance of this Agreement.
20. Governing Law & Dispute Resolution
21.1 Governing Law
This Agreement is governed exclusively by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles that might apply the law of another jurisdiction. The parties expressly agree that the United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to this Agreement.
21.2 Tiered Dispute Resolution
The parties agree to the following process for resolving disputes arising from or related to this Agreement:
• Step 1 — Negotiation: Either party may notify the other in writing of a dispute. The parties shall attempt in good faith to resolve the dispute within 21 days of written notice.
• Step 2 — Mediation: If the dispute is not resolved through negotiation within 21 days, either party may refer it to non-binding mediation conducted by a mutually agreed mediator in Vancouver, BC. Mediation costs shall be shared equally unless the parties agree otherwise.
• Step 3 — Litigation: If mediation is unsuccessful or either party refuses to participate in mediation, the dispute shall be finally resolved by the courts of British Columbia, to whose exclusive jurisdiction both parties irrevocably and unconditionally submit.
Client waives any objection to the jurisdiction of BC courts, including any objection based on inconvenient forum (forum non conveniens). For B2B clients, the parties may alternatively agree in writing to binding arbitration under BC’s Arbitration Act (SBC 2020, c 2) in lieu of Step 3 litigation.
21.3 International Clients
International clients acknowledge and agree that: (a) this Agreement is governed by BC law regardless of their jurisdiction of residence; (b) any dispute will be resolved in BC, Canada; and (c) enforcement of any judgment may be sought in Client’s jurisdiction to the extent permitted by applicable law. Nothing in this clause limits statutory consumer rights that cannot be waived under Client’s local mandatory law.
21. General Provisions
22.1 Entire Agreement
This Agreement, together with any order confirmation or written service addendum, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior discussions, representations, or agreements, whether written or oral.
22.2 Amendments
R+R Canine Consulting reserves the right to update or amend this Agreement at any time. The current version will be published at rplusrcanineconsulting.com with an updated effective date. Continued use of Services or Digital Products following any amendment constitutes acceptance of the revised terms. For ongoing multi-session engagements, the version in effect at the time of purchase governs that engagement unless both parties agree otherwise in writing.
22.3 Severability
If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and all remaining provisions shall continue in full force and effect.
22.4 Waiver
No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. A waiver of any breach shall not be construed as a waiver of any subsequent breach.
22.5 Assignment
Client may not assign or transfer any rights or obligations under this Agreement without the prior written consent of the Consultant. The Consultant may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its business assets, provided that the assignee assumes all obligations under this Agreement.
22.6 Contact
For any questions about this Agreement, or to exercise any rights described herein, please contact: R+R Canine Consulting — jenn@rplusrcanineconsulting.com
CLIENT ACKNOWLEDGEMENT
By checking the acknowledgement box at checkout on rplusrcanineconsulting.com, Client confirms that they:
• Are 18 years of age or older, or have authority to enter this Agreement on behalf of a household or business entity
• Are the owner of, or have full authority to make decisions regarding, the dog(s) identified at booking
• Have read, understood, and agree to all 21 sections of this Client Service Agreement & Terms of Use
• Understand the nature, scope, and limitations of the Services offered by R+R Canine Consulting as described in this Agreement
• Acknowledge that this Agreement applies to virtual services, asynchronous assessments, and digital products
• Intend this checkbox to serve as their electronic signature and legally binding consent under BC’s Electronic Transactions Act (SBC 2001, c 10), PIPEDA, and equivalent legislation in their jurisdiction
